With its long road from R&D to the point of sale, the pharmaceutical industry is unlike any other, and
pharmaceutical market research is just one part of the journey.
That stands in stark comparison with many consumer-based industries, in which market research forms the
foundation for everything from product development to marketing. In pharmaceuticals, market research is
extremely important, but some executives might treat it as an afterthought.
The fact is that pharmaceutical products rarely sell themselves, and market research is essential to
ensuring companies have the right strategies and tactics to develop and market their products.
The need for better research comes against a backdrop of increasing pressure to perform while research
budgets are squeezed.
Keep in mind how the pharmaceutical product base has evolved —15 years ago, pharmaceutical companies
brought many products with tremendous value to the public, but a lot of those products are going generic.
Not all new products are providing improved benefits or better outcomes than generics that are less
expensive. Theres a lack of differentiation.
Some pharmaceutical companies place a high value on market research, but others have a “check the box”
mentality—some individuals at these companies question if research has any value at all.
But the best commercial organizations realize that market research leads to a competitive advantage. When
its done well, market research drives better-informed decision making. For example, research can be the
foundation that ensures youre bringing a commercially relevant product to market. Developing products
requires that you make several key decisions, and well-structured research results in the right input and
information to make those decisions.